A rapidly growing workflow automation platform serving customers across the US and Europe approached CyberQuess with the objective of achieving both SOC 2 attestation and ISO 27001:2022 certification through a unified approach. By leveraging a Common Control Framework (CCF) and establishing a comprehensive Information Security Management System (ISMS), CyberQuess helped the organization streamline compliance efforts, avoid duplication, and achieve audit readiness within the required timeline.
Business Objective
The company aimed to achieve both SOC 2 attestation and ISO 27001:2022 certification within a defined timeline. The primary goal was to satisfy enterprise customer requirements, accelerate deal closures, and enhance credibility in global markets through a unified compliance strategy.
Key Challenges
The organization faced several obstacles during its compliance journey:
- No formal Information Security Management System (ISMS) in place
- Growing customer demand for both SOC 2 and ISO 27001 compliance
- Significant overlap between frameworks, creating risks of duplicated effort
- Limited internal resources and expertise to manage multiple standards
- Lack of documented risk management processes, asset inventory, and security policies
CyberQuess Approach
CyberQuess adopted a combined implementation strategy to streamline compliance and maximize efficiency.
Comprehensive Gap Assessment
A detailed assessment was conducted against SOC 2 Trust Services Criteria and ISO 27001:2022 requirements to identify control gaps and prioritize remediation activities.
Common Control Framework (CCF) Implementation
To eliminate duplication, CyberQuess designed a Common Control Framework (CCF) that aligned shared requirements across both standards, enabling a single set of controls to satisfy multiple compliance obligations.
ISMS Development
CyberQuess established a robust Information Security Management System (ISMS), including:
- Risk assessment and treatment methodology
- Asset inventory and classification processes
- Information security policies and procedures
- Governance and compliance documentation
Unified Control Mapping
SOC 2 controls were mapped with ISO 27001:2022 Annex A controls, creating a consolidated compliance structure and reducing redundant activities.
Security Control Enablement
CyberQuess supported the implementation of critical security controls, including:
- Access control and identity management
- Logging and monitoring mechanisms
- Incident response processes
- Vendor risk management procedures
Audit Readiness Support
To ensure successful audits, CyberQuess provided:
- Evidence collection and validation
- Internal audit support
- Documentation reviews
- Coordination with ISO certification bodies and SOC auditors
Solution Highlights
By adopting a Common Control Framework (CCF), CyberQuess optimized nearly 70% of overlapping requirements between SOC 2 and ISO 27001:2022, eliminating redundant efforts and simplifying compliance management. This unified approach enabled the client to prepare simultaneously for ISO 27001 certification and SOC 2 attestation, significantly reducing implementation complexity.
In addition, CyberQuess established audit-ready documentation and streamlined evidence management processes, ensuring smooth coordination with auditors and accelerating the overall certification and attestation journey.
Results & Business Impact
Through a unified compliance strategy, CyberQuess enabled the SaaS company to achieve both ISO 27001:2022 certification and SOC 2 Type 1 attestation within the desired timeline. By implementing a Common Control Framework (CCF), approximately 70% of overlapping controls were optimized, resulting in nearly 45% lower compliance effort and significantly reducing the burden on internal teams.
The successful completion of both frameworks strengthened the organization’s security posture, established a scalable Information Security Management System (ISMS), and improved overall governance. As a result, the company accelerated enterprise customer onboarding, enhanced its credibility in the US and European markets, and increased customer and investor confidence, creating a strong foundation for future growth and expansion.
